Products

Find out more about VILAVIT products

Are VILAVIT products safe?

Yes, all raw materials are tested just prior to production to ensure their purity and quality. Certificates of Analysis are issued for each batch to ensure quality. This includes testing for heavy metals, microbes, allergens and contaminants.

Where is VILAVIT produced?

All VILAVIT products are manufactured in Germany under the highest quality standards. Our manufacturer has a HACCP-certified production facility specializing in encapsulation and organic certification. All raw material suppliers are ISO 9001, GMP and HACCP certified.

When should I start taking VILAVIT supplements?

VILAVIT Female:
In order to best support egg maturation and the process of meiosis, we recommend taking it at least 3-6 months before a planned pregnancy.

VILAVIT Male:
In order to support sperm maturation in the best possible way, we recommend taking it at least 3-6 months before you plan to get pregnant.

VILAVIT Prenatal:
In order to provide mother and child with the necessary minerals and vitamins in the best possible way, we recommend taking it after a positive pregnancy test. It is also recommended to be taken while breastfeeding.

Are VILAVIT products suitable for diabetics?

VILAVIT is free from carbohydrates and sugar and therefore has no effect on your glucose level.

Can VILAVIT be combined with other medicines?

In general, VILAVIT can be combined with other medicines. We still recommend talking to your doctor or pharmacist if you have any questions.

Why are VILAVIT products of higher quality than other fertility and pregnancy products?

VILAVIT is distinguished by an innovative recipe based on the latest scientific findings. The preparations contain high-quality premium ingredients in a bioactive form, in the correct dosage.

Other fertility and pregnancy products often contain cheap chemical compounds of inferior quality with no specific effect. Especially if you are planning to have children and are pregnant, it is relevant to take high-quality and effective nutrients

Science drives us

FERTILABS is a scientifically oriented FEMTech company in the field of reproductive health. Our mission is to improve fertility - for her and for him. At the core is VILAVIT - premium neutraceuticals. Science based. Human centured.

Are there any side effects of VILAVIT?

No, there are no known side effects.

Does VILAVIT contain genetically modified organisms (GMOs)?

No, none of our supplements contain Genetically Modified Organisms (GMOs).

At what time of the day is it recommended to take VILAVIT?

We recommend taking VILAVIT with a meal and water in order to absorb fat-soluble vitamins as best as possible. Since B vitamins can have a stimulating effect, we recommend taking them with breakfast or lunch.

What is the best way to store VILAVIT?

Our products should best be stored in a cool and dry place. They should not be exposed to direct sunlight or heat. You can find additional information on storage (if available) on the packaging

Is the packaging of VILAVIT recyclable?

Sustainability is important to us at FERTILABS. Both the folding box and the daily sachets are paper-based and fully recyclable.

My account

I forgot my password, how can I reset it?

If you have forgotten your password, please click on "Forgot your password" under login.

How can I change my shipping address or other personal information?

In order to change your delivery address or other personal information, you must log into your FERTILABS account. If you are logged in, you can change your data in the "Profile" category.

How can I update or change my payment information?

To update or change your payment information, please log into your FERTILABS account. If you are logged in, you can change personal information, including payment information, in the "Payment Information" category.

How can I change my email address?

To change your email address or other personal information, you must log into your FERTILABS account. If you are logged in, you can change your data in the "Profile" category.

Orders, shipping and returns

All information about your order, shipping and delivery times as well as returns can be found here:

Why haven't I received an order confirmation?

The order confirmation, including the order number, will be automatically sent to the e-mail address specified during purchase once your order has been received. If you cannot find this email, please check your spam folder.

Will I get a notification once my order has shipped?

As soon as your order has been handed over to the shipping service provider, you will receive an automatic shipping confirmation by email. If you cannot find this email, please check your spam folder.

How can I change my order?

Unfortunately, it is not possible to change (or add) items to an order that has already been submitted.

Where can I find the invoice for my order?

For reasons of sustainability, we do not include a printed paper invoice in the package. You will receive your invoice automatically after your order by e-mail.

How long does it take for my order to be shipped?

Your order will usually be delivered within 3-5 working days. During certain seasons and discount campaigns, delivery times may be longer. There is no delivery on Sundays and public holidays.

My order arrived damaged. What should I do?

We are sorry that your order was delivered damaged. Please contact us at info@fertilabs.com with the details and we will support you to find a solution as soon as possible.

My order has been lost. What should I do?

We are sorry that your order was lost. Please contact us at info@fertilabs.com with the details and we will support you to find a solution as soon as possible.

My order has arrived incomplete. What should I do?

We are sorry that your order was not delivered in full. Please contact us at info@fertilabs.com with the details and we will support you to find a solution as soon as possible.

Can I return my order for a refund?

Unopened products can be returned to us. Contact info@fertilabs and we will create a prepaid shipping label for you. We will deduct 5 EUR from your refund to cover the cost of shipping your items back to FERTILABS.

Contact us

How and when can I contact the FERTILABS TEAM?

We look forward to hearing from you! You can reach us by email at info@fertilabs.com. The FERTILABS team is available for you Monday to Friday from 9 a.m. to 4 p.m. (except on public holidays).

How soon can I expect a reply to my email?

Many thanks for your inquiry! We always try to answer as quickly as possible. We try to ensure an answer within 48 hours.

How can I register for the FERTILABS newsletter?

You can register at any time via the online form in our footer.

Privacy and data security

Where can I find the privacy policy?

You can find our privacy policy here or in our footer.

What data and information does FERTILABS collect?

Find exact details on processed and stored data in our privacy policy here .

Is my data safe?

We are committed to the strictest data protection regulations. Encrypted data transfer offers the highest level of security and privacy when using our services. Personal data is processed exclusively to provide the business purpose.

About FERTILABS

Would you like to learn more about FERTILABS? Here you will find all relevant information.

What does FERTILABS stand for?

"We're on a mission to improve fertility."

Are you thinking about getting pregnant or have you been trying for a while?

Our mission is to make your biggest desire come true. Thanks to the latest research results, you can improve your fertility with VILAVIT.

What distinguishes VILAVIT from similar products?

VILAVIT products are unique as they provides more than 10 additional nutrients compared to regular products. All based on scientific evidence.

Our products have premium nutrients in a bioactive form and in the required dosage.

Our competitors often use low-quality nutrients in too low of a dosage with false promises of effectiveness.

Who owns FERTILABS?

FERTILABS was founded by Claudia Gessler-Zwickl, a former consultant, CEO of a health tech company, IVF patient and mother. An expert team of fertility experts, gynecologists and hormone experts developed the VILAVIT Product series. Learn more about our founding team

Where is VILAVIT produced?

VILAVIT is manufactured in Germany under the highest quality standards. Our manufacturer has a HACCP-certified production facility specializing in encapsulation and organic certification. All raw material suppliers are ISO 9001, GMP and HACCP certified.

Who developed VILAVIT?

Our Chief Medical Officer, a fertility and prenatal expert, developed our formula and every ingredient and dosage is verified through clinical research.

My monthly subscription

Do I have to sign up for a monthly subscription?

No. However, we recommend a subscription to ensure you're getting the right nutrients at every stage of your fertility journey. You can pause or cancel at any time.

What is the benefit of a subscription?

The advantage of a subscription is that you can always cover the right nutritional needs with our products - for each phase of the fertility journey.

When will I be billed monthly for my subscription?

When you place your order, your payment method will be charged immediately, and future orders will be billed and shipped every 30 days.

How can I cancel or pause my subscription?

We know it can be a challenge to keep track of your daily supplements. If you feel you want to pause or cancel your subscription, you can do so at any time by emailing us at info@fertilabs.com. However, please note that if your order is already on its way, the subscription adjustment will not be taken into account until the following month.